Terms & Conditions

Welcome to Occasion Vibe! These Terms & Conditions govern your use of our website and the services we offer. By accessing our website or making a purchase, you agree to be bound by the following terms. Please read them carefully.

1. General Information

Occasion Vibe operates as an online store specializing in print-on-demand apparel and accessories. We are committed to delivering high-quality, eco-friendly products designed for various occasions and celebrations.

Our business is registered in the United Kingdom. These terms and conditions are governed by the laws of the United Kingdom.

2. Ordering and Payment

2.1 Placing an Order

By placing an order with us, you are offering to purchase a product subject to these terms and conditions.
All orders are subject to availability and confirmation of the order price. Occasionally, there may be delays in processing due to stock availability or other issues.

2.2 Pricing

All prices listed on our website are in GBP (£) and include VAT (where applicable).
We reserve the right to update prices without prior notice; however, any change will not affect orders already placed.
Shipping costs are additional and will be displayed during checkout.

2.3 Payment Methods

We accept major payment methods, including Visa, MasterCard, PayPal, and Apple Pay. Payments are processed securely through our third-party payment processors.
By providing payment details, you confirm that you are the authorized user of the card or account used for the transaction.

3. Production & Shipping

3.1 Print-on-Demand Production

All our products are made to order using a print-on-demand model. Production typically takes 2-7 business days depending on the item.

3.2 Shipping

Shipping times and costs are calculated based on your location and displayed at checkout. We offer free shipping to certain countries permanently or during special promotions.
International shipping may be subject to customs duties or import taxes, which are the responsibility of the customer.

4. Returns & Refunds

4.1 Damaged or Defective Items

As our products are made to order, we only accept returns or exchanges in cases where the item arrives damaged or defective. If you receive a damaged item, please contact us within 30 days of receipt for a replacement or refund.

4.2 Refund Process

If a refund is approved, it will be processed within 7-14 business days to the original payment method. Shipping costs are non-refundable unless the item is faulty.

5. Intellectual Property

All content on the Occasion Vibe website, including images, logos, text, and designs, is the property of Occasion Vibe and is protected by copyright laws. You may not reproduce, distribute, or use any of our content without explicit permission.

6. Limitation of Liability

Occasion Vibe is not liable for any damages resulting from the use of our website, the inability to use our services, or the purchase of our products. This includes but is not limited to direct, indirect, or consequential damages.
In no event shall our liability exceed the total value of the purchase made.

7. Privacy Policy

We are committed to protecting your privacy. For information on how we collect, use, and store your personal data, please refer to our Privacy Policy.

8. Changes to Terms & Conditions

Occasion Vibe reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes your agreement to the updated terms.

9. Governing Law

These Terms & Conditions and any separate agreements shall be governed by and construed in accordance with the laws of the United Kingdom.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at support@occasionvibe.com.